Thank you for visiting our site. By engaging our services, you agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants.
By making payment for our services, you accept the following terms and conditions:
You represent that you are at least the age of majority in your country of residence.
You understand that the information you provided (not including credit card information), may be transferred unencrypted over various networks; and changes to adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
Prices for our services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
You acknowledge that this site contains information, data, photos, pictures, graphics, videos, and other material that are protected by copyrights, trademarks, and other proprietary rights. You may not modify, remove, edit, publish, create derivative work to transfer or sale of similar products and services, or in any way exploit any of the content.
We reserve the right to refuse service to anyone for any reason at any time.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of Singapore.
WeFollow services are provided based on monthly or yearly contracts.
Our payment gateway will store your card details and will charge your card each month on the same date. Your card details are not accessible by WeFollow. The first day of contract (billing) period commences upon signing up, at which point the first month's payment would have been made. If any of the subsequent payment is unsuccessful, we may, without notice, temporarily or permanently close your Account and stop the services that you have subscribed to. However, you will remain responsible for any amounts that accrue.
We cannot guarantee specific levels of growth for any of our services and results vary depending on user’s content and the targeting guidelines provided. For example, we will struggle to achieve results for accounts with no content or targeting that is not well defined. Our services are provided on a best efforts basis and we will not be held responsible in the event that we are unable to meet the agreed quantitative targets.
We will be logging into our user's Instagram account and acting as their augmented staff in managing their account. We may follow, unfollow, like and comment whilst logged into a user's account. We are not responsible for any warnings, blocks, suspensions, or account closure imposed by Instagram, which occur during, or as a result of using our services.
The creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, or otherwise (collectively, ‘contents’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any contents that you forward to us. We are and shall be under no obligation to pay compensation for any contents. We may, but have no obligation to, monitor, edit or remove contents that we determine in our sole discretion are unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You must not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us as to the origin of any contents. We take no responsibility and assume no liability for any contents posted by you or any third-party.
BILLING AND REFUNDS
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
Should a customer wish to cancel their plan, they should inform us via our Livechat, email or phone, at which point we will not charge the customer any more payments. We understand that your plans might change and we accept order cancellation with no question asked on the condition that our service contract has not commenced. For the avoidance of doubt, the commencement of service contract starts when we receive your introduction brief, regardless monthly or yearly contracts. We seek your understanding if your payment cannot be refunded due to late notification.
LIABILITY AND INDEMNIFICATION
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
Under no circumstances shall we or any other parties involved in the business of WeFollow be liable for any direct or indirect damages or other intangibles losses, including but not limited to any damage related to pre‐existing conditions.
You agree to indemnify WeFollow and its subsidiaries, owners, directors, agents, employees or other partners, from any claims or demands.
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
PRIVACY AND PERSONAL DATA
Personal information collected such as address, phone number are used for billing and communication related to fulfilling the subscribed service only and we will not share or disclosure your information to third parties without your explicit consent, except as specified in this Terms of Service. Also, by initiating contact with WeFollow, you are granting us the rights to contact you via calls or messages on the relevant and reasonable topics even if you are registered in the Do Not Call (DNC) registry.
Confidential Information, including personal data, may be disclosed if such disclosure is mandated by law, order of court, or the rules or regulations of any relevant regulatory or governing body with jurisdiction over the user.